We're here to answer every question.

Everything you need to know before your stay, from check-in times to pet policies. We've got you covered.

Frequently Asked Questions

Sherman Oaks: Check-in after 4:00 PM, check-out by 10:00 AM. Studio City & Castaic: Check-in after 4:00 PM, check-out by 11:00 AM.

Yes! Our homes are family-friendly, and we can provide cribs or high chairs upon request.

Our Studio City property is pet-friendly and located near scenic dog parks and hiking trails. Our Sherman Oaks and Castaic properties do not permit pets at this time. Please confirm pet policies for your chosen property when booking.

Yes, all of our homes are thoroughly and professionally cleaned between guests to ensure a safe and comfortable stay.

Yes, each property is fully furnished and equipped with essential amenities for a convenient and comfortable stay.

Yes. Sherman Oaks & Studio City: Garage and street parking available. Castaic: Ample on-property and street parking available.

Yes, our properties are available for events, photoshoots, and filming. Please contact us in advance to discuss details and obtain approval. Visit our Event Hosting page for more information.

Minimum stay requirements vary by property and season. Please check the listing for your chosen property or contact us directly for details.

Please contact us directly for the most up-to-date information on our cancellation and refund policies, as they may vary depending on the platform you book through.

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